Shipping, Delivery & Payment Information
Our chosen delivery partners are Royal Mail for UK orders, together with FedEx and UPS for worldwide deliveries. Once your order has been dispatched, you will receive tracking information by email, including your consignment number where applicable.
All deliveries are carried out in accordance with the terms and conditions of the relevant courier. To help protect both you and Premier Ship Models in the unlikely event of damage during transit, we recommend following the guidance below.
Please inspect your delivery for any visible damage on arrival. If damage is identified, this should be reported to the driver and clearly noted when signing for the delivery. If you are unable to fully unpack and inspect the item before the driver leaves, we recommend marking the delivery as “unchecked”.
Delivery lead times are confirmed at the point of order and vary depending on the type of product purchased.
Most model kits can be delivered within approximately 10–14 days, and often sooner where the item is already held in stock.
Lead times for ready-made assembled models can vary considerably. While some models are available from stock, many are individually handcrafted in our workshop or by one of our carefully selected manufacturing partners. Depending on the model, time of year and current production schedule, manufacture can take 12 weeks or longer.
For ready-made models that are manufactured to order, we will usually request a 50% deposit, followed by a 30% payment during production, with the remaining balance payable prior to delivery. For further information, please review our Terms & Conditions.
Over the years, Premier Ship Models has successfully delivered models to customers and clients in more than 90 countries worldwide.
Our Packaging
Example 1.
Some of our standard range models are packed in a cardboard box that is then bubble wrapped. A lot of standard range models, specifically those manufactured by Authentic Models, are flat packed to reduce the box size and save on delivery costs.
Example 2.
Our superior and premier range models are fixed in to a wooden crate that then has polystyrene on the top and bottom and finally bubble wrap. The crate is designed to be easily able to slide the model out once it arrives with the customer.
Example 3.
Other standard range models, normally the tankers and tall ships, are packed in a cardboard box and then bubble wrapped. The ships are also assembled in to a wooden frame to stop them from moving and have additional packaging such as polystyrene inside to protect the model.
Example 4.
All custom models have bespoke crates built for them made from a thick plywood. There is additional packaging (polystyrene and bubble wrap) on the inside and outside of the crate.
Countries We Can Deliver To
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Canada
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Channel Islands (U.K.)
Chile
China
Colombia
Democratic Republic Of Congo
Republic Of Congo
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
England (U.K.)
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea Bissau
Guyana
Haiti
Honduras
Hong Kong SAR
Hungary
Iceland
India
Indonesia
Iraq
Ireland, Northern (U.K.)
Republic Of Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau SAR
Macedonia
Madagascar
Malawi
Malaysia
Republic Of Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
Netherlands (Holland)
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Palestine Authority
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Réunion Island
Romania
Russia
Rwanda
Saba
Saipan
Samoa
San Marino
Saudi Arabia
Scotland (U.K.)
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Barthélemy
St. Croix
St. Eustatius
St. John
St. Kitts & Nevis
St. Lucia
St. Martin / St. Maarten
St. Thomas
St. Vincent
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tanzania
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
U.S. Virgin Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom United States of America
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wales (U.K.)
Wallis & Futuna
Republic Of Yemen
Zambia
Zimbabwe