Home > Shop > Perspex Display Case with Wooden Trim Base Display Case – LA
Additional information
Product Type

Display Case

Delivery & Returns
Delivery

We ship worldwide using FedEx, with tracking details provided once your order has been dispatched. Most model kits are delivered within 10-14 days if in stock, while handcrafted ready-made models may take 12+ weeks depending on production schedules. Due to the bespoke nature of ready-made models, staged payments may apply. Please inspect deliveries on arrival and report any damage immediately.

Returns

Standard models, kits and display cases can be returned within 14 days of delivery if unused and in original condition, with return shipping arranged by the customer. Faulty, damaged or incorrect items should be reported within 24 hours of delivery. Please note that bespoke and custom-made models are non-returnable and non-refundable once production has begun.

FAQs

Premier Ship Models is a UK-based specialist retailer of high-quality wooden model ships, ship kits, RC boats, modelling tools, and accessories. We’ve been helping enthusiasts, collectors, and gift buyers find the perfect model since 2001.

We’re based in Potters Bar, Hertfordshire, UK. We operate primarily online, which allows us to serve customers across the UK and internationally with a wide range of products.

Yes – we ship worldwide to almost every country. A full list of destinations we deliver to can be found on our Deliveries (insert link here) page. If you’re unsure whether we ship to your location, feel free to get in touch and we’ll be happy to confirm.

You can reach us by phone on 0208 447 1884 or by email at sales@premiershipmodels.com. We aim to respond to all enquiries within one working day.

Yes. Our website uses SSL encryption and all payments are processed securely through Worldline, a trusted and established payment gateway. We never store your card details.

We don’t currently offer gift wrapping, but we can include a personalised gift message with your order. Please get in touch before placing your order and we’ll be happy to arrange this for you.

You’re welcome to visit us at our Potters Bar office, though please note we operate as an office rather than a traditional shop. We’d recommend getting in touch beforehand to arrange a convenient time. We can accept card payments in person if you’d like to purchase on the day.

We don’t currently run a loyalty or rewards scheme, but it’s something we’re working towards. We want to make sure it’s genuinely worthwhile and personal rather than just a standard points system, so we’re taking our time to get it right. Watch this space! In the meantime, signing up to our newsletter is the best way to stay informed about promotions and offers.

Absolutely. We sell products across a wide range of price points and skill levels, making them ideal for birthdays, Father’s Day, Christmas, and other occasions. We also offer corporate gifting options. Our team is happy to recommend something if you’re not sure where to start.

Our website includes a product finder quiz that guides you through a series of questions to help match you with the right product – whether you’re looking for a hand-crafted ready-made model, a kit to build yourself, or something from our range of accessories, tools, and paints. You can also browse individual product listings for detailed descriptions and full specifications. If you’d still like a personal recommendation, feel free to contact us directly and we’ll be happy to help.

Ordering online is the quickest and easiest way to shop with us – simply browse our range, add items to your basket, and proceed to checkout to enter your delivery details and pay securely. Once confirmed you’ll receive an email confirmation, and we’ll keep you updated on dispatch and delivery.

If you’d prefer to order by email, just send us the items you’d like along with your delivery address and we’ll put together an invoice and payment link for you. Please note we’re unable to take payment over the phone due to bank card handling regulations.

We don’t have a formal price match policy, but if you’ve seen one of our products listed elsewhere at a lower price, get in touch and let us know – we’ll always see what we can do.

Our full terms and conditions are available on our <a href=”/terms-and-conditions”>Terms & Conditions page</a>. If you have any specific questions, feel free to contact us directly.

We take your privacy seriously. Your personal information is used only to process your order, manage your account, and communicate with you about your purchase. We do not sell or share your data with third parties for marketing purposes. Our full privacy policy can be found on our Privacy Policy page.

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